FA makes forums, message boards, and/or news groups available to its users. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information.
All subscription products purchased on the FA website can be cancelled at anytime. Playbook Pro customers are responsible for monthly payments until cancelling their account. Customers can easily cancel after Log in. If you are on a desktop or laptop, make sure you are logged in, go to the FA homepage, click on Manage Account and then Manage Playbook. If you are on your phone or other mobile device, make sure you are logged in and click on Manage My Playbook Subscription. If at any time, you are not sure how to do anything on our site including cancellation of a subscription product or service, we have customer service on call for you at firstname.lastname@example.org. Upon cancellation the account will remain active for 30 days from your last payment date. FA makes it simple to cancel any subscription.
All products and services provided on the FA website are created with our best efforts for quality and timeliness. FA sells content products and access to experts on the FA website. FA believes that our products have high value but will on a case-by-case basis determine whether a refund is appropriate for users who request a refund.
Our refund policy is to refund any reoccurring payment charge that has occurred within 30 days of such payment. If customer forgets to cancel a trial period we are happy to refund any payment that has occurred in the past 30 days. We will not refund charges beyond 30 days unless customer can provide proof of cancellation or that they were not responsible for the charge. To request a refund please write to email@example.com. Draft Guides, Cheat Sheets and Lifetime Memberships are one time purchases and are non refundable.
All products and services provided on the FA website are created with our best efforts for quality and timeliness. FA has FREE products Forums where FA requires a registered account in order to save information on your behalf to make the products better for you and/or the community. If for some reason, you do not wish to be in our community any longer, you may simply request to have yourself removed from our system by writing to firstname.lastname@example.org. We will remove you immediately.
FA offers promotional codes (promo codes) for discounted purchases or membership plans. These promo codes MUST be input AFTER the user creates a new account or logs into an existing account. It is the users' responsbility to press the APPLY button and be sure that the promo code has registered for the discounted purchase or subscription. In many instances, FA has no ability to correct product purchase prices or membership sign ups at the wrong prices. For more information you can write to email@example.com.
We may use the information we collect to occasionally notify you about new services, recommended services, special offers we think you'll find valuable and important functionality changes to the web site. If you would rather not receive this information, or would like to opt-out of any other information request or distribution, simply submit such a request to us at firstname.lastname@example.org. Members may also receive electronic newsletters from FA and or its partners or paid advertisers. If you would rather not receive any of these newsletters, you may click on the link at the end of the newsletter, or notify us at email@example.com. FA will never sell the email addresses or phone numbers of its users to third parties.
Subject to your express opt-in approval, we may share your personally identifiable information with third parties, including telemarketers and e-commerce partners, who assist FA. by providing services to users of FA. We also may share your personally identifiable information at any time if compelled to do so in order to comply with any applicable law or valid legal process.
Should you change your mind about the information you've provided to us or should your information change, we have provided a way for you to correct, update or remove the personal information you gave us. You can do this simply by contacting us at firstname.lastname@example.org.
General. When FA collects INFO from you it is because you are voluntarily submitting the INFO to us in order to register for the FA Web site. FA may also collect INFO from you if you choose to participate in FA's activities like sweepstakes, contests, games, and surveys, or because you want us to furnish you with products, services, newsletters, or information or in connection with content or suggestions you submit to FA for review. Required registration INFO includes first name, last name, email address, screen name, country, zip and date of birth. Phone number and mailing address are optional. We may also obtain INFO from reputable third parties.
In addition, FA collects other non-INFO including IP address, aggregate user data, and browser type. This data is used to manage and improve the Services, track usage, and for security and monitoring purposes.
Cookies. Cookies are small bits of information that FA places on your computer. FA uses the cookies to identify your Internet browser, store users' preferences, and to determine whether you have installed the enabling software needed to access certain material on the Services.
Some of the advertisements that appear on the Site are delivered to you by third party Internet advertising companies. These companies utilize certain technologies to deliver advertisements and marketing messages and to collect anonymous information about your visit to or use of our Services, including information about the ads they display, via a cookie placed on your computer that reads your IP address. To opt out of information collection by these companies, or to obtain information about the technologies they use or their own privacy policies, please visit:
If you have consented to receive promotional materials from FA, FA may periodically use your email address to send you notifications related to the Services. If you want to stop receiving promotional materials from FA, you can change your settings by visiting www.FantasyAlarm.com (must be logged in). You can also click the unsubscribe link at the bottom of each promotional email or email email@example.com.
FA may share your INFO with companies that are affiliated with us, that is, are part of the News America Group of companies or with FA's co-branded partners. We will not share your credit card information with third parties except those FA uses to perform tasks (such as order fulfillment and payment processing) required to complete purchases you make through the Site. FA employees, agents and contractors must have a legitimate business reason to obtain access to your INFO. FA may share your INFO with outside contractors, agents, or sponsors who help us manage our information activities (i.e., message boards, sweepstakes administration, order fulfillment, statistical analyses, data processing), or with outside contractors, agents, or sponsors who help us with administration, judging and prize fulfillment aspects of contest, promotions, and sweepstakes. These outside contractors may only use your INFO to provide FA with a specific service and not for any other purpose without your consent. FA may also provide your INFO to a third party in those instances where you have chosen to receive certain information and have been notified that the fulfillment of such a request requires the sharing of your INFO.
As described in the "Notice" section above, FA may customize the advertising and marketing messages you receive on the Site, or may work with outside companies to do so. Your non-INFO may be shared with these companies so this customization can be accomplished. FA prohibits these companies from sharing your information with any third party or from using it for any other purpose other than targeting advertising on the Site.
FA may aggregate INFO and use it anonymously. Anonymous click stream, number of page views calculated by web beacons, and aggregated demographic information may also be shared with FA's advertisers and business partners.
There may be instances when FA may access or disclose INFO or non-INFO without providing you with a choice in order to: (i) protect or defend the legal rights of FA, other companies within the News America Group or their employees, agents and contractors (including enforcement of our agreements); (ii) to protect the safety and security of users of the Services or members of the public, including acting in urgent circumstances; (iii) to protect against fraud or for risk management purposes; or (iv) to comply with the law or legal process. In addition, if FA sells all or part of its business or makes a sale or transfer of assets or is otherwise involved in a merger or business transfer, FA may transfer your INFO to a third party as part of that transaction.
FA uses commercially reasonable administrative, technical, personnel and physical measures to safeguard INFO in its possession against loss, theft and unauthorized use, disclosure or modification. In addition, FA uses reasonable methods to make sure that INFO is accurate, up-to-date and appropriately complete.
Whenever possible, FA Members (people who have registered with FA) may review the INFO that they have provided to us. We will take reasonable steps to correct any INFO a Member informs us is incorrect. If you are a Member, you can view your INFO and Member preferences and profile by accessing www.FantasyAlarm.com (must be logged in).